Dialysis Technician Professionalism

Professional Behaviors

  • Keep learning
  • Take pride in your work
  • Learn and follow your clinic’s policies and procedures
  • Be prepared: Have all equipment/supplies ready when patient arrives.
  • Be organized.
  • Wash your hands and put on clean gloves before touching a patient.
  • Talk to your patients in a professional way.
  • Use patient’s titles (Mrs Smith)
  • Maintain your patient’s dignity: Provide them privacy.
  • Protect everyone’s privacy and confidential information
  • Remember your manners: say please and thank you
  • Don’t stand around talking to other staff and making noise
  • Be quiet
  • Avoid distractions: focus on your work.

Never

  • Give patients your phone number
  • Share personal information
  • Date or touch a patient in a sexual way
  • Go to their homes
  • Give a patient a ride
  • Send texts or emails
  • Give them advise unrelated to dialysis
  • Loan or borrow money
  • Send greeting cards, give gifts, or buy anything from patients
  • Sell patients anything.